Mice/Roach/Lice Infestation!!
October 11, 2025 - Reseña de Apartments.com
I would advise not to move here. I lived here from 2020-2021. Resided in the building with the leasing office. People smoking weed all hours of the day and night, maintenance working not going anything, lice in my carpet upon move in, mice in hallway stairs and in my kitchen, and roaches. Residents letting numerous family members live in their 1 bedroom apartment. Paper thin walls. My apartment always smelled like weed and I don’t smoke! Worst apartment complex I ever lived in.
Property Manager Responded
October 16, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear about your past experience; however, it’s important to note we do not know who you are. Our management team did not oversee Emerald Crossing during the 2020–2021 timeframe mentioned in your review. Since taking over management, we’ve worked diligently to make many improvements to the community — including enhanced maintenance procedures, updated pest control services, and stronger enforcement of community policies to ensure a more comfortable living environment for all residents. While we can’t speak to conditions prior to our ownership, we always welcome the opportunity to assist our current residents or address concerns directly. Please feel free to reach out to our team at residentservicesmo@monarchinvestment.com or contact the leasing office so we can better assist you.
Max of 2. There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets. There is a monthly pet fee of $35 for 1 pet or $60 for 2 pets.