Good Budget Apartment, Great Management!
September 8, 2023 - Reseña de Apartments.com
I lived in the Diamond floor plan apartment for nearly two years and have had an overall positive experience!
In the apartment itself, I would like to highlight that my move in experience was pretty good. Keys were prepared, management was patient and helpful, and the room was clean. The kitchen, living room, and W/D hookups are definitely the highlights.
Some downsides of the Diamond apartments of Emerald Run are that for the "higher-end", "rennovated" apartments, there isn't a dishwasher. ...
Furthermore, there are some clunky layout decisions that were made, as well as poor AC balancing. The windows in the apartment are also quite low quality which leads to a large loss in efficiency, security, and noise control.
Bedrooms are alright.
Bathroom... Small, narrow, and short. As a taller guy, I have to duck down in the shower to get under the shower head placed at shoulder height. There is a window in the shower that also does not seal, so pests and noise enter easily. The toilet is a small, round seat that I just do not fit on. The sink and vanity are okay, mirror is nice but oddly mounted. Water temperature is good.
The only community improvement I saw during my time in Emerald Run was my parking lot being re-paved. Emerald Run covers the basics, and covers them well. The apartments are generally safe, I never witnessed or heard of break-ins, property damage, etc.
Mail is alright, it's just centralized. Dumpsters are alright, they're just centralized. Nothing to complain about, it's pretty standard.
In particular, I want to shout out the management team. Any time I had an issue with my apartment, they were quick to respond and resolve the issue. I was never given any grief over anything during the years here. They are hands-off, in a good way. Amanda in particular is a hard worker, buzzing around on the golf cart constantly helping the tennants. I appreciate her and the team greatly. Paying rent was a bit of an adjustment as they only take money orders... No online payments, check, cash, etc. Just money order. The window for rent as such was tricky at times with the higher amount of travel I do for work. If Emerald Run would implement an online payment portal it would be a massive quality of life improvement! They have also been especially flexible with my move out process, working with me to help make the best experence possible.
4/5 stars, Emerald Run far surpassed the expectations I had going in!
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