Worst Apartment Complex I've Ever Lived In
August 7, 2023 - Reseña de Apartments.com
I've lived in 4 different apartment complexes across Charlotte, and this is the worst one I've ever lived in. It started off great, the manager held a unit for us for 3 weeks. But when we moved in, no improvements were made. The carpet should have been replaced prior to us moving in as there were HUGE stains everywhere. The cabinets were scratched up. The unit was in shambles. It took months to get things fixed. Our circuit shorted so many times in one of the bedrooms and they took like 8 months ...
to get it replaced. A $60 part took 8 months to swap out. Also, we were told they were going to renovate the units, even with us in them, like 3 or 4 months after we moved in. And that NEVER happened. There were constantly cockroaches in our unit. And then, when we finally moved out, they never sent us any move-out paperwork. I had to go to the bank to get a cashier's check the day it was due because nobody told us anything about the process. I had to work with someone in Oklahoma because the office is so incompetent. And then they botched our security deposit refund. Do not live here, there are several complexes around the area that are far better.
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Property Manager Responded
August 10, 2023
Jenny, thank you for your direct feedback. We take pest control very seriously and your review is alarming. I will have the property manager follow up with you.
Max of 2. We require a non-refundable pet fee of $350 for the first pet and an additional $250 for the second pet. Pet rent is $25/month per pet.