I have enjoyed the location of the building and community the most. It was the primary reason I chose to rent here. However, multiple factors are influencing my dissatisfaction. Community management has gone downhill, including but not limited to: 1) foundation issues leading to the building twisting and becoming unstable 2) Shoddy workmanship leading to degradation of the floor (there is a space by my front door that is basically a spongy hole that is unstable and unsafe, maintenance refused to
...resolve) vanity (the vanity in the bathroom is being ripped apart by the instability of the building), etc. 3) Clear refusal to maintain promises and communication from management as evidenced by me having to follow up regarding a lease extension, management refusing to deliver pastries when I signed up and then followed up at the office the day of (this really hurt my feelings and made it clear I am unwelcome here), 4) Refusing to allow me to use the hotel trolley in the office to transport items when I directly asked, but allowing other residents to use it, 5) allowing other residents to post items for sale to the community boards but not posting my requests. I am kind to all staff at all times, do not cause any issues, pay my rent, and communicate in writing as quickly as possible, but I clearly am unwelcome here anyway. I shared that my partner and I are looking for a 2br option and nobody offered to show us any 2brs or even offer an option, while the building is clearly empty. All of this is very sad, because I adore the location, and just wish I could have a nicer apartment staff, not falling over themselves, but at least being kind and not making me feel excluded.
Max of 1.