Disorganized & Unresponsive
July 23, 2026 - Reseña de Apartments.com
Don’t bother wasting your time playing phone tag with these people. I’ve called numerous times over different days trying to reach someone in the leasing office to discuss available units and no one answers… ever. The AI assistant is terrible and takes forever to make selections. Once I finally received a call back, they didn’t even bother leaving a voicemail or identifying who they were. Tried calling back immediately and some low-energy little girl barely answered the phone and sounded confused ...
and tired the whole time… at 10:30am… if they can’t effectively communicate with active prospects and new residents, how do you think they would respond to a service request or issues with a unit? The staff’s interactions are a sign of the future and you can get a feel for the skills lacking simply from the initial interaction. The reviews seem to all echo the same consensus: poor management. There are far nicer areas close by than ghetto metro west lol…
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