Decent unit, but the office...
November 18, 2021 - Reseña de Apartments.com
The units are honestly pretty good here, for the price you're paying you get pretty good value and a fairly quiet community. Maintenance is always very responsive, place is pretty spacious for the price.
The front office is a completely different story. It's been nothing but problems from either the corporate side or the office itself. Always something, from being generally rude about their own employees giving conflicting information, to the company changing lease policies to try and force ...
extra charges on you that the office will badger you to come sign even after your lease is signed, to constant badgering and trying to force charges for "not having renters insurance" when the office just "doesn't receive" the renewal notice from the insurance company EVERY YEAR. The people in the office do not communicate so you'll get emails about problems that were already solved, they've even lost lease addendums on us and had a former roommate on the lease for over a year without anyone's knowledge. Combine that with very little being done about the constantly unsupervised children running around the parking lot, running and biking in front of traffic, throwing rocks and playing tennis against people's cars (even directly in front of the office,) leaves a pretty big impression of the priorities by the company. Not a bad complex, but you'll have a lot of headaches to go with it.
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