New Tenant
May 15, 2024 - Reseña de Apartments.com
The application was smooth although deceiving! They advertise a promotional offer to draw you in then they approve the application but g deny the promotion claiming is based on your “conditional” credit reporting. So if u can prove u can pay the rent, you get the apartment! Seems like a “red flag” boiling down to their financial needs only! This review is to be continued….
Property Manager Responded
July 23, 2024
We are sorry to see your review and certainly understand your confusion. Please allow us to explain. All of our applications are evaluated by an outside company using a pre-set scoring module which either "Approves / Conditionally Approves / Denies" all applications. When we offer a special with money off your first month's rent, for example - anyone who is "Approved or Conditionally Approved" receives that special offer. When we offer a special that is a reduced security deposit amount, that is only offered to those applicants who receive an "Approved" result. There is a notation on each of our advertisements addressing this concern. We hope this explains the process and helps you to understand that we would never deceive anyone, some rules apply to our specials and we apologize if it was not fully explained to you. We are working with our on-site team to prevent this from happening again. Thank you! JCMLiving Resident Services Team
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