When I moved in, there was glass on the kitchen floor, the shower was missing a showerhead, the outside socked had no socket, the walls were dirty and had holes in them, and the carpet stunk. If I had not already placed a deposit and needed to move in right away, I would not have accepted the apartment.
While living there, my A/C broke and flooded the apartment FIVE, yes-FIVE TIMES. The water caused the carpet and the walls to mold and spread into the bedroom, damaging the sheetrock, the
...garage below, and my personal rug. I called the Maintenance team, who is the only saving grace of this place, and they were always there within 1 hour and did excellent work. However, management would not let them completely fix the problem. They just had to make do with what they were allowed to do. The dog park fence is always broken, and the lights in the dog park. It is never cleaned and honestly falling apart.
When I gave notice that I wanted to move out, I requested that someone from the office do the walk-through with me because I know apartments try to rip you off when you move out. I tried to set an appointment and was told by the manager just to come in, and someone would walk through with me. When I arrived, the manager was gone; no one had any idea what I was talking about. One of the ladies was nice enough to help me. We did the walk-through, and she said it looked great, no need to clean or patch anything. My husband even tried to paint the patched holes with their paint and was told not to. Also, before moving out, I paid a professional cleaning company $300 to clean the apartment. It was spotless and much better than when I moved in. However, they still charged me $125 for cleaning. They also charged me $100 for sheetrock repair, even though my husband patched EVERY hole, including the ones that were from before me. Since there were NO holes, the only sheetrock repair would be from their broken A/C that they did not fix but just continued to patch, which was not my responsibility to fix. Additionally, my contract stated there was a $200 REFUNDABLE gate/key deposit. When I received the statement (which I had to ask for) concerning the refund charges, they told me it was not refundable. I dropped off a copy of my move-in contract that showed where it said it was refundable, but they still refused.
Bottom line: DO NOT LIVE HERE.
Max of 3.