Deciding to live here was the WORST mistake I have ever made. There is absolutely NOTHING luxurious about these "luxury apartments”.
1. Water has been completely off at least three times since I’ve lived here. They don't give notices via email or telephone, they never explain why and never let anyone know when it is back on either.
2. There were multiple water leakages throughout the apartment, especially on the third floor. There were some ceiling breakages. I notified the property manager and
...nothing was done. There is still breakage in my ceiling.
3. I am convinced the cameras do NOT work. There are packages stolen, car break-ins, etc. When requesting security footage, the only excuse is “we aren't able to have access to them.” (Mind you, it is the PROPERTY MANAGER claiming to not have access to the security footage throughout the building.)
4. Not a safe living environment at all. If you have a family or are living alone, you will deal with people who are high/drunk around the premises constantly. There have been multiple car break-ins and the property management are completely useless when it comes to asking for video footage. Do not let them say “it is a rare occurrence” when items are stolen within or around the building — they happen often.
5. Having a car living here becomes an inconvenience. There is NO secure parking and your car is not safe here. You have to pay the state $60 a month for parking, which wouldn't be an issue, but you risk your car getting broken into, drunk/high people around while watching you every day, and the lot not even being open. The parking isn't secure because the city is always having events which take up the lot. So not only are you paying $60 a month for an area your car is not safe in, your parking spot isn't even guaranteed.
If you were able to at least park in the front of the building, you'd at least have a solution to this issue, but after 1 or 2 AM the roads need to be cleared, and you'd end up getting a ticket.
6. Management is completely useless. They're not usually on site, they don't take concern seriously. I have multiple unread text messages of concerns. The messages they do reply to will have no actual actions being taken.
The 1 star is only because I can't leave 0. You are paying for an unsafe, dirty, uncomfortable place of living, not anything luxury about it. I am counting down the days until I am able to leave.
Property Manager Responded