Lack of communication from Office
November 19, 2024 - Reseña de Apartments.com
They lack on answers phones and return them. The office lacks on caring about residence. And lack on taking care concerns issues. Like people parking wrong area or making sure lights on the property is working. News letters are post on the buildings instead at each residence door when things are being fix on the property.
"Residence are the reason apartments make money, so communication doesn't cost anything."
Property Manager Responded
November 21, 2024
Thank you for your review. We're sorry to hear about your experience. We understand the importance of clear communication and we're always striving to improve. We encourage you to reach out to us directly so we can address your concerns about communication and maintenance issues. We value your residency and want to ensure your experience here is a positive one.
Sincerely,
Melanie M., Property Manager
FultonsCrossingMgr@cushwake.com
Max of 2. Please note our one-time pet fee, pet deposits, and pet rents are charged per pet. Breed restrictions apply.