Deceiving leasing agents
January 30, 2025 - Reseña de Apartments.com
I was looking to rent an apartment from Governeour manor, so I jumped through all their hoops and tons of paperwork. They said they wanted half the deposit upfront before we got approved. I was told “no worries, it’s refundable if something comes up.” I ended up finding a way better apartment (Southfield Apartments, look them up if you need a good place!) so I told Governeour manor that I will drop by to pick up my deposit. They replied that “After approval, the deposit isn’t refundable.” I was ...
not made aware of that crucial little detail. I was also off-put because the office ladies were very pushy and were super eager to get me to sign a lease right away. (They must make commission) I got bad vibes from them and it turns out I was right. They are very shady. I would not recommend these apartments.
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Property Manager Responded
January 31, 2025
Hi! As discussed in your other reviews 1) You signed a document stating that you understood that if your application was approved and you did not move forward with the move in, the deposit would be forfeited. 2) You and your co-applicant stated that you wanted to move by the 1st so when you were approved on Tuesday you were asked which day this week you would like to sign your lease as Saturday is the first and we attempt to cater to the wants of our applicants that are within our control. 3) If you would like to discuss the policy regarding deposits, you can call our office between 10AM and 5PM Monday through Friday or contact our corporate office if you are not comfortable discussing it with our office staff. Thank you and enjoy your new home.
Max of 2. Must be at least 1 year old.