Stay far away as far away the convenience is not worth the hassle.
April 20, 2021 - Reseña de Apartments.com
I lived there for four years and yes is close to the university and shuttle service those are the only two good things. I thought the convenience was worth the hassle but If I have to do it again I recommend you to stay far away.
The apartments are old and have not being maintained properly for years. There is mold in the air vents. I have to threaten them to get it to clean it. The windows let air inside and they will not replace it. The heater and AC is controlled by the community so you will ...
suffer until they decide is convenient for them to turn either on. You also should get used to common water shut offs as it is common and their water system has to be constantly service since the don't want to replace it. There are holes in the walls from the outside from deteriorating bricks that let pests inside regardless of how much you clean. Carpets need to be replace yet they keep saying meets their standards. The management is only looking to take money from you and have no common sense when it comes to customer service. Charge for the parking sticker on a totaled car the day I moved out. Refuse to take payment for it and ask me to pay Southern Management, I did and had receipt for it. Find out years later, when I was applying to an apartment, that they forgot to update the payment and sent me to collection. I had to fight it and dispute it. Only for them to say sorry here is the receipt we have it, then why did you send me to Collection
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Property Manager Responded
May 3, 2021
Thank you for sharing your review of Graduate Hills Apartment Homes. We are so sorry to hear that you experienced these issues while living in our community. We welcome all of our past, future, and current residents to offer suggestions so please feel free to contact our Community Relations Department at communityrelations@smcmail.com so we can address your concerns further.
Cats.