Update: If you live here or choose to live here (first, I'm sorry), please have all communication in writing. Shenea just implied that I was lying about her telling me about the previous tenants here, and then slyly admitted to it by giving us more information about them. We were offered to transfer units with fees at first then without - if we edit this review. We said no. They also wanted us to sign a 12 month lease. NOPE. They also send emails saying that the water will be turned off for a few
...hours right when it's getting turned off. What if I'm in the middle of a shower? Haha. It's hilarious at this point. This has been one of the worst experiences of my life. My stomach hurts every time I drive home and into the complex because of the whole experience. ---- Bianca, the general manager has been helpful and has helped fixed the ac, the front door, the dryer, and scheduled for the resurfacing of the tub. We still are waiting on the rest of our outlets to be changed. The fridge door is still hard to open. After attempting to fix it, we still have to dry our clothes twice because they are still damp. They are down to one maintenance guy, so nothing is getting fixed. We have told Bianca about our loud neighbors upstairs multiple times. She said she’ll give them another notice, but we are not sure what that does. Packages are still sometimes left on our door even with us paying for the locker service. The pool is still closed. It hasn’t been open since we moved in July. Again, we are paying for that. We were offered to move to a different unit, but I don’t know why we’ll have to spend time and resources to move again when our upstairs neighbors are the ones being inconsiderate. Shenea, the assistant manager, told me that the previous family who lived in our unit also requested to move. This means that they moved us in without fixing anything. I guess they just didn’t empathize with us. Bianca said she used to live here and was miserable, and yet she is the general manager. It’s disheartening to know that families are being put in these apartments even with the office knowing how miserable it is to live here. I was crying our first day in this apartment.
Max of 2.