Current resident
February 20, 2026 - Reseña de Apartments.com
I lived at both the apartments and townhomes. The apartments had mice and bedbug issues (documented). The security gates are never secured. After multiple complaints about gate security, the property management made the decision to send a letter to tenants stating gates at the townhomes would not be replaced. The security guard stays in the main building and hangs out in the business center. They do not monitor the full property grounds to ensure safety. Staff at the leasing office are rude, ...
offer minimal assistance. More often than not, when you call you can almost never get a person on the line. Maintenance staff are unprofessional and often require multiple techs to fixes repeated issues. My dishwasher leaked off and on for months, after 4 techs and water damaged kitchen floors, the maintenance supervisor ordered a replacement. The replacement was lower quality than what I initially had. It is unfortunate because the location and proximity to area shops is optimal; however, the unreliable service, the inoperable property equipment, and the lack of customer service and resident support from property management makes living conditions here insufferable. Not that it matters, but I have never made a late rent payment in 5 years.
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Property Manager Responded
February 26, 2026
Thank you for sharing your detailed feedback about your experience at Greenwich Place. We're sorry to hear about the challenges you faced during your time here. Your perspective is valuable in helping us understand where improvements may be needed. It's good to know that you appreciated the location and convenience of the area, and we regret that other aspects of your residency did not meet your expectations. -The Greenwich Place Team
Property Manager Responded