Bad management, maintenance, and Integrity.
June 24, 2025 - Reseña de Apartments.com
I really enjoyed my first year at Gables Uptown Trail. The leasing agents were friendly, helpful, and made moving in an easy process. The building has great amenities and the location is hard to beat.
However, everything changed when Sonya took over as property manager. Communication became inconsistent, maintenance issues were poorly handled, and the overall professionalism of the staff declined. I had repeated leaks that damaged my unit, and despite being told there were no issues at my ...
move-out inspection, I was charged for repairs—some of which were due to maintenance work, not tenant damage.
I was also charged for a fridge part without any photo documentation, and after reaching out multiple times, I was completely ignored by the office. It’s disappointing how quickly things went from great to frustrating under new leadership.
This property has a lot of potential, but the management experience makes it hard to recommend.
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