LOVE: Location, Location, Location! I love the proximity of Hickory Ridge Apartments to all the areas I frequent in and near Greenville. This small, quiet community and reasonable rent makes it a win in this area. It is also convenient to my job, shopping, Downtown Greenville and Spartanburg.
HATE: Maintenance and Management
MAINTENANCE: Shoddy repair jobs and temporary fixes abound.
1) The laundry room was recently upgraded with newer washing machines and dryers; however, it is CONSTANTLY
...unkempt. Trash is strewn around for days on end. I have personally cleaned it up because it was not attended to.
2) There is a portable heater rigged to the lighting fixture to keep the laundry room warm. While it was “nice” of management to think of the tenants warmth and comfort while tending to their laundry, this type of shoddy repair could potentially lead to the warmth none of the residents here would personally care for – a fire.
3) Pest Control is at a minimum. Fortunately I am not referring to cockroaches but ants, silverfish, and water bugs in the summer.
MANAGEMENT
The previous property manager was an absolute joy. In recent months, she was replaced with a new property manager (whose name escapes me) but she is not personable by any means. She is extremely rude and curt; she doesn’t seem to really care for her tenants at all. I know there must be a “game face” because a rare few will try to get over, but this is not her issue. She is unfriendly, unreasonable, unaccommodating; and she lacks common decency to people overall. In addition, in this profession customer service skills are an absolute MUST and suffice to say she is lacking there too.
(As a side note: this complex is affiliated with Hampton Harbor Townhomes and based on the reviews from the resident(s) who live there, they are experiencing the same thing.)
My lease is coming to close here and it is safe to that I do not plan on renewing my lease. On a personal note, I genuinely like my neighbors and the location but from a business perspective investing hard earned money renting here a Hickory Ridge is overall a bad deal. Do yourself a favor and cut out the extra Starbucks or whatever and spend the extra money to find an apartment with a great location BUT with newer upgrades, great maintenance and even more so EXCELLENT management. The stress and headaches you will save yourself and your family will add years and quality to your life.
