Don’t move in without reading this
August 18, 2026 - Reseña de Apartments.com
**If you like to shop online, do not live here.** The package room is constantly a mess: layers of packages stacked with no organization. Multiple residents have asked about adding shelving or some kind of system, but nothing changed in the year I lived there, even though leasing office staff cleaned out and reorganized the room multiple times. Last month, during a large rainstorm, the package room flooded and nearly all the packages were affected since everything sits on the floor. A lot of the ...
first floor flooded as well. No notice went out to residents, and the leasing office left moldy packages in the room for weeks.
If a package arrives after leasing office hours, you're stuck either contacting the package app's customer support or waiting until the office opens, since most delivery drivers don't register individual packages to send residents codes.
**Amenities are a mixed bag.** The gym, lounges, and general hangout areas are well maintained. But multiple exterior doors were left broken or unlocked, leaving the property unsecured. All four community grills have broken, falling-off knobs and are poorly maintained. Only half the pool deck gets sun at any point in the day, so getting a spot in summer is genuine competition. At least one of the four elevators is often out of order, and repairs are slow.
**If you work from home, be warned:** the building's wifi provider, White Sky, is terrible. Customer service is unhelpful, and the leasing office has no real line of contact with them. Multiple times during my year at Hawkins, the wifi went out for anywhere from a few hours to over 24 hours. When it goes out, the community app that controls door access also goes down, and the parking garage gate gets left open.
**If you're facing Distribution Street,** be warned that the Trolley Pub regularly passes by blasting music. Minor annoyance, but something I wish I'd known before moving in.
**Lease renewal was a mess.** I was only given my renewal notice 15 days before my 60-day notice to vacate was due. When I brought this up, the leasing office told me for two weeks that it wasn't due yet, then later admitted it was a mistake and that I should have been given additional time to submit my renewal. After I submitted my notice to vacate, they listed my unit for over $100/month less than the rate they'd offered me at renewal. I reached out to the leasing office about it and never got a response.
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