I moved into a 2 bedroom/2 bath/1 car garage unit. I was unable to view the apartment before moving in, but I should have insisted on seeing it first before signing the lease.
First, the unit I had gotten was not in a quiet area. It faces Amberly Drive, and the traffic can get quite noisy even during late hours. Another issue I didn't like was that my living room and second bedroom sat directly above the downstairs neighbors' garages. The garage doors would hum loudly and make my floor vibrate,
...and that was quite annoying. I had to put my TV, entertainment center, and computer in my master bedroom so I could watch TV and work on the computer peacefully.
Second, the unit had some maintenance issues that should have been detected and taken care of while the unit was vacant. There was no washer and dryer in the unit on move-in day (but that was taken care of the next day.) The range hood fan would not operate on the High setting. The tile grout was stained and looked grungy. The garage floor had old oil drops and stains. The garage door was dented in two places. One bedroom window had a missing screen. The master bath tub's shower diverter was very hard to pull up and would not divert all the water to the shower. There were other things, but suffice it to say it took me almost 45 minutes to write down all the issues on the Inventory and Condition Form when I moved in. I understand that there will always be a few things wrong with an apartment, and I know the buildings are a little old. But, I think all the stuff I found was rather excessive. If I had been able to look at the unit first, I definitely would not have moved in.
Other than the issues I mentioned above, the apartment was pretty decent. It's very spacious with lots of storage space and a good simple layout. It was freshly painted and had brand new carpet at move-in. The grounds and landscaping are well kept. The club house, fitness center, and pool are nice. Valet trash service is good. I've never had issues with the gates. The office staff are very courteous. Maintenance service is good. I had an issue with the A/C and it was jumped on and taken care of within an hour.
If it wasn't for the noise issue and the fact that Henley wanted to increase my rent almost $200 a month for a 12 month lease, I probably would renew. But, I'm not going to. Final thought: Make sure or insist that you view an apartment first before signing the lease, and take your time!
Max of 2. See our We Love Your Pets Page on the community website.