Poor communication
November 27, 2023 - Reseña de Apartments.com
Very poor communication and not flexible management at all, I paid off my lease just few months before its end date and I was never contacted about any remaining balance in my account (due to claimed unclear damages) after I left. Not recommended at all.
Property Manager Responded
November 29, 2023
We appreciate your feedback and would love to take this opportunity to explain our move-out process. Residents who have recently moved out are notified, via the email provided to our community, of any balance due. Our software automatically generates three emails prior to sending accounts to collections. We would certainly welcome any conversation regarding unclear damages. We hope this clears up any misunderstanding.
Max of 3.