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February 16, 2026 - Reseña de Apartments.com
Within weeks of moving in, I started hearing constant noise from the unit above, stomping and dragging furniture, which was loud enough to disrupt both sleep and studying.
I reported the issue to management, sent videos with timestamps, and have followed up for 8 months now. I emailed, called, texted, and physically played video evidence for them. Management never offered any solution. They just kept saying they'd look into it, but nothing changed. Even now, I can literally hear them at times ...
talking. Update: management has, after hearing videos, deemed there to be 0 issue. This is with clear audio of the person above me HAVING A FULL CONVERSATION AND SLAMMING THE DOOR.
Not to mention the power outage issues, the breaker issues, the AC issues, the mold issues, the car break-ins, the homeless people in the building, the unlocked front door so anyone can come inside the building, etc. Good luck getting maintenance, and if you do make sure you're ready for them to come in without any prior notice.
The building buzzer for my unit was broken when I moved in, back in July 2025. I reported it right away and followed up every month, August 2025 through Feb 26. Each time, I got the same answers: "We're working on it." It was never fixed, not once during my entire time living there. So now every delivery, every guest, every time someone needed to get in, you'll have to go downstairs and let them in because the buzzer doesn't work. They say it will be fixed in February 2026, but how can you trust that (Update - Still Nothing).
The EV charger in the parking garage kept going offline, not just once or twice, but over a dozen times. I'd go down to charge my car and find it dead again. I reported it every time. Sometimes it got fixed, but then it would break the same week or even the same day. Even now, as I write this, it's not working again. No matter how many times I asked them to check it, no one could figure out why the charger doesn't work.
Not to mention I also had pest problems inside my own unit, tried to get pest control to come out, lo and behold no one ever came, no appointment was scheduled.
The management company changed this year. I hoped things would improve, but it has been weeks, and nothing changed. Different names, same problems: promises with no follow-through, maintenance requests that go nowhere, and the feeling that once you sign the lease, you're on your own.
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