We have lived here for over 6 months now and had read the reviews and recognized certain risks/poor reviews coming in. I am now regretting that risk. While the apartment is nice, grounds are pretty and the onsite maintenance guys are friendly, senior management and facility maintenance leaves much to be desired. Anticipate at least an additional $150-$200 monthly on top of your rent and PG&E utilities for water, trash, and energy even through they cant explain the difference in energy and the
...PG&E bill you pay. We have been inquiring about this ever increasing bill for months with no resolution and clear answer. The hot tubs were broken for over 3 months this summer with continual excuses as to why.
They do nothing to enforce parking, despite making you pay for unreserved and more for reserved. They claim to have onsite security, but whoever that is constantly lets people illegally park in handicap spots and firelanes and there are constant complaints in the community forum about missing packages. They also don't seem to do anything to prevent or remove grills illegally and unsafely on balconies, despite city ordinances and a recent fire response. O, and we are going on two weeks with an uninsulated hole in the ceiling from a roof leak. But you know, the dog park is nice, and finding a pet friendly place in Marin is tough. The gym is also nice when bros aren't blasting their music so loud noise cancelling headphones fail.
They also seem to be catering more towards short term/corporate rentals, which means people come and go without caring about the community or the consequences of their actions. If you choose to move here, I hope you have a positive experience, many people seem to, but when it goes bad and you are paying as much as you will, you may end up looking back at the old bad reviews like we are wishing we hadn't taken the risk like we are.
Property Manager Responded