Worst customer services I’ve ever experienced.
December 10, 2017 - Reseña de Apartments.com
This is the absolute worst apartment you could possibly live in in Lowell do not waste your money live literally anywhere else besides here. I have never experienced worst customer service and my life everybody who works here doesn’t care about you or your needs at all. I have tried to call them about a serious issue 11 times today during their hours and have literally been ignored and can’t leave a voicemail.
Property Manager Responded
December 13, 2017
I sincerely apologize for what you have been experiencing. We strive for excellent customer service and to assist our residents with any and all needs. We would love to speak to you further about what the issues you have been having. You can reach out to our corporate office at 978-458-0001 or if you email info@heritageprop.net with your name, apartment # and the best way to reach you, I will have the property manager for your building get in contact with you right away.
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