Horrible experience
September 7, 2024 - Reseña de Apartments.com
Better late than never, but after several months I am finally sitting down to write a review.
Worst rental/lease experience EVER and I have handled at least a dozen rentals for myself, kids and parents over the past 10+ years. List of issues is too long to detail, but suffice it to say not a SINGLE step with this company went well once they had deposit to hold rental. Bait and switch terms is their SOP!! Horrible is most positive word I can use to describe the management of this property!! Check ...
out reviews for management company (Cannon Management) and you will get a VERY accurate view of what you are getting into IF you rent here!! We discounted the HORRIBLE management company reviews in favor of the rather good property reviews, BIG mistake!! Maybe fact that the positive and frequently mentioned 'Norma' is no longer a manager plays into downfall? Anyway, BEWARE of false management smiles because they will be replaced with an overwhelming smirk covering the undisguised chuckle of "we have your deposit and you have booked the movers; gotcha ...hahahahaha". So glad we cut our losses and stepped away.
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Property Manager Responded
September 23, 2024
We're truly sorry to hear about your experience. We’re all about providing a positive experience for all our residents and it's disappointing to hear that we didn't meet your expectations. We would appreciate the opportunity to discuss your concerns further. Please reach out to us at (951) 600-5900 or live@hilltopapartmenthomes.com at your earliest convenience.
Property Manager Responded