Poorly maintained building, Scams upon move-out
September 8, 2022 - Reseña de Apartments.com
I lived here for three years, while the building passed through three different management companies. CLS, the current company, is somehow the worst. Since I've lived here, I have had severe mold issues, water pouring into my closet from the ceiling, doors shifting due to humidity, and water leaking from light fixtures. On top of that, management is rude and difficult to get ahold of, and the parking garage is an absolute scam.
I have been waiting on a phone call from Mallory, the leasing ...
manager, for days - regarding illegal move out fees that I am being charged. The first lease that I signed three years ago had a waived $250 security deposit incentive, of which the current company is not adhering. In South Carolina, the (over $600) "damages" that I am being charged fall into the range of normal wear and tear over the course of three years. Touch-up painting is not considered "damages" in the state of South Carolina and general spot cleaning does not fall under the premise of an allowable deduction from the security deposit.
I plan on reporting this company and its shady practices to the LLR, CFPB, and every other ethics boards I can find. I wouldn't recommend this experience to anyone. I endured the mold, the faulty foundation of the building, and the water damage to my personal property. If I had known that I would have to deal with all of this after I graduated, I never would have chosen this apartment. Please don't choose this place.
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Property Manager Responded
September 12, 2022
Hi, there. After reviewing your profile, we discovered that a work order had never been submitting regarding mold and there was none present during your move-out inspection. The reason for the damage charges is because your unit had drywall damage in addition to painting which was why you were charged. We wish we had the chance to improve your experience, but wish you the best of luck!
-Team Hoffler Place
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