Shooting, fires, no response to emergency maintenance voicemails, snotty upper management and more! You can never get a hold of people, they've messed up on rent credits and then made us pay for their mistakes, they list that they have a pool and "spa" but last summer the pool was out for most of the season and there is NO spa.
The office hours are a joke, and the only decent employee is the maintenance guy who never gets notices because the front desk couldn't be bothered. Christine is the
...highest management you can reach and she's the worst of them all. She will straight up refuse allowing you to speak to anyone above her, and doesn't care what issue is going on.
You'll get mandatory checks on your apartment with time stamps but we have yet to have them show up, wasting an entire day waiting for them to come by or give notice to reschedule. I would NEVER trust these people in my home without supervision.
For what you get you're over paying, there are WAY better places to live, just in general but in this area. Don't waste your money here. RUN.
