The property is brand new and looks beautiful on the outside. However, as nice as the property looks, the management is rude and disrespectful. In particular, the lady by the name 'Ms. Jackson'. Her attitude is nasty towards everyone that I witnessed her encounter, including myself. She lacks basic people skills and simple respect for other humans. She speak to people as if they are children. When simple questions are asked, she only has a smart remark, instead of actual fact or answers.
...She is not the manager but seems to be the first line of communication for the property. However, the way she parades around the place, you would think she was the owner. Unfortunately, I cannot speak of the other staff members because each time I go in, it always seems to be Ms. Jackson as the first line of communication. I have even witnessed her disrespect her fellow co-workers. I wish to apply there, but am very skeptical because if she is the face of the property, her representation for Independence Heights suggests that this is NOT going to be a great living experience. Any prospective tenants are potential customers, spending their hard earned money. No one deserves to be talked to in a place of business the way that she does. Despite Ms. Jackson's lack of respect and information, the property probably would have earned 5 stars from me. However because of her blatant disrespect and nasty, rude attitude and lack of information, this 5 star property quickly devalues to a 1 star!
Property Manager Responded