Leaving after 2 yrs
September 15, 2025 - Reseña de Apartments.com
Live here if you want your car broken into or stolen and nothing done about it cause it’s “private property.” The call box is constantly broken “due to weather” (according to the office) which it makes it more difficult for guests or deliveries to enter. Maybe switch the call box system if it’s always going out? Went to the pool and had to get out after 10 minutes cause they didn’t let anyone know there would be maintenance that day. There’s also rats that run around outside from time to time if ...
you’re cool with that too. The trash system is terrible, all the hallways smell just like trash. WiFi constantly goes out. Haven’t had a freezer light since I’ve been here and have requested it more than twice. You have to pay for your own water filters as if we chose the refrigerators and change your light bulbs. They towed my car because it was in an unassigned handicapped spot (no sign on a pole; parked there over 2 weeks without a word), then they put a sign in that same spot 5 days later but refuses to reimburse my money knowing they were in the wrong. Companies that don’t do right by people, definitely won’t prosper.
Update: They must not be prospering. It’s giving “our tenants have to pay for everything cause we can’t afford it.” Not renewing my lease and we received the move out list…they require you to purchase a replacement water filter for the fridge before moving out. Failure to do so results in a deduction from your deposit. Is it just me or they should provide that for free for the next tenant, not off of MY dime? And who knows if anybody would even move in before it needs to be changed again? They continuously raise the rent and still no security provided as cars continue to get broken into, BUT made residents increase liability insurance policy. They don’t take responsibility for ANYTHING here. They came around for inspections, checked out bathroom sinks to ensure they weren’t clogged (which one of them were) but they never came to fix it; wrote it down and everything so not even sure if they keep record of things for real. I ended up doing it myself. These apartments might as well be rent to own for as much as they don’t want to be liable for. Don’t rent with them.
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Property Manager Responded
September 20, 2025
Thanks for sharing your feedback. We’re sorry to hear about your experience and understand you have several concerns. We’d appreciate the chance to review the details with you. Please contact us at 704-908-6599 or infinity260-w@m.knck.io, or stop by the office.
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