Jade Ridge Apartamentos

and there were huge mountains of trash everywhere. There were a ton of bugs all over the place. There were roaches in the apartments and those huge sewer roaches would sneak in through the huge gap under the front door. There were also termites in the wall that they never did anything about. The people in the office are rude and will lie to your face about anything. They never answer the phone and they just randomly close the office for no reason. They have repeatedly lost the money orders that we pay rent with. Then try to get us to pay them again. There are gates around the community but they never work. There are homeless people that come in and sleep on patios. The 'security' they have does nothing. Ive never even seen them walking around. The lights in the complex dont work, so at night its pitch black unless you have your patio light on. There were so many leaks in the apartment and they always took several days to come out and fix them. There was a leak so bad in the bathroom that there were mushrooms starting to grow in the wall. We had to take care of the mushrooms ourselves cause they took so long. In the master bedroom there was a leak that kept coming through the bedroom closet that smelled like sewage. That happened every couple of months. There are kids running around the complex that just throw rocks at windows and the cars. I had a window broken from this. They took over a week to fix it. I lived here for almost 4 years and the complex went through 3 name changes and about a dozen management buyouts. Run far from this place!

have also stated. They’re liars

damages to personal property, they will do NOTHING. If a subcontractor hired by them damage your vehicle, they will side with their subs and not take any action to rectify situations. This is a partial trap complex, ran by people that don't know any better, don't be fooled by fresh paint. Numerous complaints by neighbors and other reviews of roaches, not property cleaning units before move-in, etc... If you want to feel good about where you live, and safe, this is not the community for you.

that I have forgotten the 4 digit code. Same with the 7th St exit.Gate is wide open so cars come into the one way exit creating high chances of an accident. This could be a great place to live but with the new management team in place, I can't wait till my lease is up. They are sales oriented and are not able to help much since it is run by a large corp. with a budget so their hands are tied with regard to dealing with major issues. There should be an AZ state law which refunds some rent if a gated community does not maintain their locked entrance and exits. I have a nice car that I do not want broken into or flooded in the parking lot when it rains. Beware

actually meant for us. I look forward to the stairs being updated and more safe. Over all we are glad to be here.

dogs now and that was a huge pet peeve of mine. I live here so I see it as my house and everyone should look at it that way, and in the past residents would trash and disrespect this place every night. Its nice living here and I enjoy it, its a beautiful quiet property that Chamberlain should be proud to manage. Thank You,

attention.The office staff is another problem. Extremely poor customer service. They're closed on weekends, won't accept packages so many trips to the post office, don't answer the phones and don't return calls. The manager gave me her email address to contact after i brought this to her attention, and guess what? She didn't answer my email! I even contacted Chamberlain directly and got no response. For all of my trouble, my lease renewal was for $150 more per month! My neighbors got a $200 per month increase! The facelift the property is getting doesn't change the inside. 40 year old plumbing, wiring, windows, and even some appliances! Many apartments have very old air conditioners, too! The water gets shut off way too often with no notice, which says a lot about the plumbing being so old. If you're going to spend the kind of rent money this place charges, get into a newer place with management that actually cares.

Another morning a man opened his door to get unexpectedly shot in the throat, I've known other people to have their apartments burn down here and get almost no explanation as to the cause, I've had a personal friend fall down their stairs and get seriously injured because of unstable and neglected stair steps and they were not able to get any recompense for said situation. And I personally did see plenty of maintenance neglect when something when be broken and a "work order" would be put in but no one would show up until I called again in a few days and I had my outside fence on the bottom floor apartment 1049 completely rot and have nails sticking out a COMPLETE hazard by every definition of the word, they promised to have it knocked down and rebuilt within 2 months, *sigh* they did not even come and knock it down until 4-5 months later but they NEVER put a new gate up. Overall I hope I am NEVER put into a situation where I have to move back into these apartments.