I've lived in Knollwood for almost 15 years. I was staying with my mother but I just moved into my own apartment a few buildings down last year. I love Knollwood, it's my home, but over the years it has gone down hill quite a bit.
The back of the complex floods, a few years ago there was water up to the doors on peoples cars. Of course it also ruins everything in the basements.
The apartments themselves are awesome, the floorplans are nice and wide, and there is a lot of closet space in both
...the two bedroom and one bedroom plans. However, some of the buildings are rather old (like my new one), and you can see it in the paint and the way the walls are shaped. My wall next to my balcony bends if you push on it. The electricity is a little sketchy, my bathroom light doesn't always shut off if you flip the switch.
The pool is one of the deepest and biggest than any other complex around here. The fitness room is rather nice, too.
Maintenance is horrible, now. I've called three times about my air conditioning. They say that they will be there, but they never show up. I've also called twice about my bathroom sink, which is completely clogged and has been since I moved in.
When I did move in, we were promised that we would be able to see our actual unit before signing the lease, but it took them the entire month before I moved in to finish installing new carpet. We ended signing before seeing it.
However, most of the time there isn't much of an issue. It's rather quiet around here, there are many problems with neighbors or anything. Trying to get anything fixed is kind of a nightmare, but if everything is working fine, and you can just live without dealing with them, it's a pretty nice place to live overall. I wouldn't say to steer clear of them, but if you can afford to live somewhere nicer, I'd advise towards that.
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