Stay away
July 5, 2024 - Reseña de Apartments.com
This apartment complex has poor management skills.The appliances are either broken or not working properly. They make promises to their tenants that they will have these issues fixed but they don’t. They just ignore you and avoid you. I have emailed/called them constantly and they just ignore my concerns. Stay away from this place you will regret ever coming here.
Property Manager Responded
July 8, 2024
Hello, I'm sorry to hear you are having issues with one of your appliances. We repair and/or replace all appliances with no charge to the residents. The only time we charge the resident is if we the damage was caused by using the appliance in a manner that it was not meant to. However, this is very rare and I can honestly say in 17 years, I have only charged the resident for a repair once or twice. Sometimes, residents would prefer we replace their appliance with a new one instead of repairing it. Unfortunately, we cannot always replace the appliance unless it is outdated or the repair attempt is unsuccessful. Please feel free to contact me directly to discuss why your appliance is not being repaired to your satisfaction and maybe we can find a solution.
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