So we were looking for a one bedroom, preferably loft and they just so happened to have one available. When I say they gave us the run around ! Man they made us work hard for what we thought would be a great place to live. To start off, we were told our move in date would be on a Friday and that we could come no sooner than 4PM only to be called the day before and told as a matter of fact they would actually be leaving early that Friday due to Good Friday (which would have been fine if they would
...have given us more of a heads up to accommodate the schedule we had already set up with work). Friday after signing the lease they called to tell us we in fact would not be getting the keys due to water damage caused by a thunder storm (2 different stories were told about how this water damage happened). So, our move in date was moved to that following Monday, mind you we still have not been able to see the unit due to it being maintenanced (not even pictures because there are none in the website as of now). Monday comes and we look at the unit, we walk in and the unit is not done! Blinds still needed to be put up, there were building and flooring material throughout the unit, paint thrown across the kitchen cabinets and painted over walls that needed to be patched. The bathroom door which was new was without a door knob. The place was still pretty dirty as if it hadn’t been cleaned after the maintenance. AC was not hooked up / broken (never got clarification on that) and since it was 4PM the unit would not be ready to be moved in that day. We brought these issues up after seeing the apartment in which we were asked “so y’all are trying to move in today?” It is in fact the move in day… Over all, the truth I have gathered is that the unit was NOT ready on Monday so there’s no way it could have been ready that previous Friday. We called it all off and after a month of getting things ready to move in to our first place together we were very disappointed with the lack of professionalism and attention to even the basic details. I’m sure most people are just trying to do their jobs but with the lack of communication and mishandling of the situation I would not recommend this complex to anyone. Please consider my story when looking for a place to live and see the red flags for what they are. Now my boyfriend and I are back to square one in looking for a place to live. This complex has so much potential with the right management and office staff.
Property Manager Responded