Don’t recommend for the price
June 24, 2026 - Reseña de Apartments.com
They have a horrible roach problem that’s persistent and disgusting, homeless people often get into the building and will literally go door to door stealing packages (caught on people’s ring cameras, there’s also no Amazon lockers, so packages also get stolen from the mailroom which is completely open), and the garage gate is often broken and open for weeks at a time which of course allows for car break ins. For what this building charges, I do not recommend and look forward to my lease ending.
Property Manager Responded
June 29, 2026
Thank you for sharing your feedback. We sincerely regret that your experience has not met your expectations. We understand the concerns you’ve raised regarding pest control, building access, package deliveries, and garage access, and we recognize the impact these issues can have on residents' peace of mind. Our team takes these matters seriously and is committed to addressing them as promptly and effectively as possible. As a general reminder, we advise that residents utilize Fetch Delivery service to have their packages scheduled to be delivered during a time frame that you are at home to receive it to avoid your package being left in an unsecure location. We also advise that you report any suspicious activity directly to Heartland Patrol, our courtesy patrol team. We'd like to take the opportunity to discuss your concerns further, so please contact us directly at 469-273-1994 to further assist you.
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