Short version: Utah law says it's illegal to take money from a deposit to pay for cleaning/wear and tear damages. So this complex (and many others owned by AMC) don't charge a deposit, and then directly charge you for cleaning/wear and tear damages when you move out. Through a series of emails where I contested the charges the apartment manager admitted that if I had been charged a deposit they wouldn't be charging those fees but because there was no deposit they said they were completely
...justified.
And I also flat out caught their employees lying to me in regards to those "damages". I had my exit walk through in which the employee explicitly mentioned that the walls showed no damages, then they tried to charge me painting fees for damaged walls. I insisted they show me where the damages were, and explain why their own employee said there were no damages, they refused to provide any proof of damages, and they couldn't even tell me WHERE the alleged damages were. They threatened to send me to collections, I threatened to sue, then they dropped the damage fees. SHADY, if they were willing to admit to things like this in emails you know they will say anything to get your money, AVOID AMC OWNED PROPERTIES!
Other issues:
frequent internet issues which they cannot help with (farmed out IT support who is never available)
Multiple packages stolen from front door, complex dragged their feet and said they had no plans to increase security
Rent increased significantly year over year, when I complained they said they were in line with other complexes and gave me a helpful list. Then didn't mention that the other complexes they were "in line with" were all AMC owned properties also, so of COURSE they all increased rent a similar amount.
Max of 2.