Current resident as of mid-2024 - Close by to Acme, Fine Wine, many local restaurants, 15 minutes to downtown and 95.
The area unfortunately is not dog friendly at all as there is barely any green patches for your dog to relieve themselves. Nearby dog parks are all 10-15 minutes away.
Maintenance is decent, my requests are typically addressed with 1-2 days.
The management is a mess. Full of empty promises and negligence.
Paying your rent can be confusing because they charge rent and parking
...fee on separate balances and they never consistently charge the same amount consistently or even at the same time of month - management gets around this by saying just pay the same fee every month regardless of what the balance says.
Building uses key fobs instead of door codes and you're only given one for security purposes. Which I agree is more secure but that didn't stop packages from going missing (which I will address later). However, this means you need to rely on the fob to get into the lobby, then you need it again to get on the elevator, and then you need it again to get into your unit. Which can be annoying if you are carrying your groceries/packages or walking your dog. The fob also isn't the most responsive at times. Furthermore, if you ever lose your fob or forget it at home, you're in for a bad time. They also charge a fee to replace this fob. Thankfully I have yet to need to do this.
Before moving in, I had identified several defects in the apartment, I was promised that they would be addressed before I moved in, but I had to put in a maintenance request after moving in to get any of them addressed. Others defects such as stains, chips have still yet to be addressed.
I moved in during the middle of a month so my first month's rent was prorated, yet when the leasing manager gave me the number, they couldn't give me an accurate breakdown of how they got to the number.
Management also promised that they will be setting up a new gym facility soon. It has been months and I have yet to see any updates.
We also have an issues with packages being stolen, so we have to get all our packages from the mailroom in the main building.
The same company owns the new apartment complex across the street so they are likely dedicating their efforts towards finishing the construction on that one and neglecting this one.
Property Manager Responded