I have never been so screwed over by a company in my entire life.
I was slotted for a deployment on short notice. When I let the staff at Longhill Pointe know I would be deploying soon, I didn’t currently have my orders on hand. It was CLEARLY stated that I would get them my orders as soon as I received them. If I hadn’t received them by the 1st, I would agree to pay my rent, like my lease agreement says. 2 weeks before my deployment, I had to go to VA for training. I didn’t know if I would be
...able to return before I was shipped out, so I cleared out the apartment and turned in the keys letting them know that giving them the keys now would save me from having to mail them from the Middle East. 2 weeks pass and I still don’t have a copy of my orders. I try to pay rent on the first and I notice a statement of 2,500 on my account. Shocked to see that Longhill Pointe Apartments marked me as I vacated the place, completely screwing me out of using the Service Members Relief Act. Longhill pointe claims they tried numerous times to get a hold of me, but I pulled the records from my mobile provider, and that is not the case. They didn’t try to contact me ONCE after our initial discussion. Not an email, nor a phone call.
I’m currently sitting overseas with a $2500 bill for an apartment I do not live at.
If you are a service member, or someone who might possibly need a leasing office to work with your needs, Longhill Pointe is NOT the place you want to turn to.
I lived at Longhill for almost 2 years, and paid rent on the 1st every single month. I was planning on moving back when I returned from my deployment, but I cannot support a company who would partake in such shady acts of business.
Don’t let the sweet ladies in the leasing office fool you. Im still in absolute shock that they would do this to me. Not a single call to let me know my account was going to be closed. Nothing.
SERVICE MEMBERS, please go somewhere else. If you even think you might need to use the SCRA.
I will take every legal action necessary to get this taken care of. I will NOT be taken advantage of.
