When my girlfriend and I first took a tour of the complex, we were unbelievably excited. The model is for a two-bedroom apartment, and is gorgeous. We were applying for a one-bedroom, but were told that they were more or less the same layout, minus a bedroom stuck on the side. What we didn't know (and weren't told), is that the model apartment had been completely renovated, and ours had not. This is kind of an issue, because this complex is around twenty years old. If we'd seen the apartment
...they'd be putting us in, which wasn't available for viewing until the actual move-in date, we probably would not have signed the lease.
In regards to the leasing office and maintenance staff, they're all as nice as can be. They're quick to respond and extremely helpful. One complaint I do have, though, is the staff's high turnover rate. Everyone who works here is super great, but they never seem to work here long.
As far as amenities go, they're not bad, but I don't typically use them. The "sports court" as they call it, seems like it's made for racquetball, which seems like an odd design choice. The gym is small-ish, but has decent equipment and is 24-hours. Can't go wrong there. The pool, on the other hand, is itty-bitty and always full of kids. That can be either a good or bad thing, depending on who you ask. I'll leave that up to you.
All in all, it's not a terrible place to live. It's cheap, it's in a good part of town, it's close to the university, Concord Mills, and Northlake Mall, etc. I just wish they'd be upfront about whether you'll be getting an upgraded unit or not. That can either make or break your experience here, since the old apartments are desperately in need of renovation, and the upgraded units are totally awesome.
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