My family and I have been residents at Parkcrest at Innisbrook since the summer of 2019. We have been renting a 3 bedroom unit during that time, and were planning to renew our lease again this year. We have always paid our rent on time, and have not ever missed a payment, even when things were shut down because of Covid. We received our renewal offer on March 1st, stating that if we chose to renew, our rent would be raised by about $500. The letter said we had until March 3rd to renew, or give 60
...day notice of leaving. I called the office to request additional time, as that was not sufficient notice. They have given us two weeks to make a decision, however that is still very minimal considering the huge rent increase. I emailed the property manager to ask if we could negotiate the rent increase, as we would like to continue living here, and I did not get a reply from her.
In addition, we have had problems with pot smoking neighbors that took months to resolve. I reported them continuously to the manager, and also to the Pinellas County Sherriff's Office, and the after hours security that patrols our complex. I was informed at that time by the manager, that there were limited actions they could take because of Covid regarding evicting tenants. These particular tenants finally moved out last fall, but we have been having issues with other nearby tenants, one of whom has been seen smoking pot under my son's window on more than one occasion, and was also seen smoking right outside of his apartment door.
I am very disappointed with the fact that no consideration is being given to our rental history here. I would think that it would be important to this company to retain good tenants who keep their unit in good shape, and pay on time. It appears that is not the case. This kind of rent increase is unethical and just not okay. I would not recommend coming here.
Property Manager Responded