Okay when a resident nightmare starts when your not
October 7, 2024 - Reseña de Apartments.com
There were little odds and ends that aggravated us but our main issues came after we moved out. We received a bill for over 1K for carpet replacement. We are actively disputing it. We have asked for proof of damage and no one seems to be able to provide it. We did have an inspection prior to move out but no one once said anything to us about the carpets. Maybe it’s not normal for them to bring it up but we wouldn’t be waiting for proof if we were shown the damages. The carpets were not damaged ...
other than normal wear and tear we regularly shampooed them due to having a dog and a toddler who loves to play on the floor. Other than that the only other thing we would have liked to know about prior to signing our lease was that they have a roach issue. I was taken back that the pest guy said they normally only spray the living room and the kitchen. We finally had to ask him to spray the remaining parts of the apartment, and thankfully he did but within the following week they were back so we had to buy stuff out of pocket. The other issue we had was the people above us were loud all throughout the night and had lots of people in and out of their apartment staying for long periods of time. We said something about this to the office and they sent a notice out but of course that made things even worst like they were being louder on purpose at this point. Our 4 year old was scared to sleep in her bedroom because the stomping scared her. Our entire apartment smelled like pot although we don’t smoke ourselves. We addressed this with the office as well but basically said they couldn’t help because they didn’t know where it was coming from. I have the contract we signed that has a no smoking lease addendum. Then again their lease also states there is a breed restriction at the apartment complex but it is not followed either. Its a great option if your in a bind but not sure the value of what we received is worth the rent we paid. Address a mold concern said they tested it but my mother who was there said no one did. All they did was spray bleach on it didn’t even let it dry or cleaned it just put new countertops over it. My advice if you come here take pictures and request walk through during move out process. Also watch your bills we found a couple of errors although the office was nice enough to fix those even though it took a few emails and office visits before it was completed.
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Max of 2. Please call the office with any concerns over our breed restrictions. All pets must be up to date with current vaccinations. Only 2 pets per apartment.