1. Mandatory Trash Service fee
2. Mandatory Pest Control fee
3. Package receptacle fee (no office hold)
4. Mandatory Renters Insurance (Fined if your paperwork is not on file)
Pros:
Maintenance staff, building grounds, location ( /-), construction quality
Cons:
• Automated billing (Conservice) will glitch and not submit ACH payment.
• Application paperwork will require continual oversight (>5 days approval)
• Office staff will offer verbal assurances with zero follow-through
Anecdotal email
...(to Cross Mountain Office Manager):
"Given the numerous issues we've encountered will billing via your "recommended" services, i.e. conservice, I think this is a rather unfair charge.
The fact of the matter is that there has been zero lapse in coverage. Were we notified when the Conservice system failed to properly transfer funds on time No. We've been paying rent manually ever since by check, which I've had to request sign receipts for every month.
I fail to understand the rationale for a charge of this nature. It sounds to me as though Cross Mountain is attempting to profit upon a third party insurance provider, or by way of arbitrary paperwork management, which suffice to say has been poor thus far at best (e.g. Move in application approval process).
I'd like to believe we're not being treated as a profit center, but rather as responsible Residents.
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In response to (email from Cross Mountain Management):
"Please give us a call so we can discuss this matter.
I don't think you lapsed. But, because you have your own insurance company not the one we recommend it is your responsibility to get us the declaration page. We like to send out a notice when we are made aware that it has expired as a courtesy."
We recommend you put us as an interested party, hoping your provider will send us the "declaration" page at renewal.
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Being emailed two weeks AFTER you want some form of arbitrary paperwork is a courtesy
FAKE MANAGEMENT
Max of 2. We are pet friendly and do not have a weight limit! Breed restrictions apply. Two pet maximum per home. Contact Leasing Office for more information.