Terrible and Unprofessional
June 21, 2024 - Reseña de Apartments.com
This complex is terrible and unprofessional. I am still trying to get my $100 apartment hold fee after they denied our application for no reason. I have been trying to get my money back for over three weeks and every time I call they have more lies.
At this point, I’m grateful to God that the application was denied because then we would have been stuck dealing with their terrible management and professionalism.
Do not move here! I would give them a NEGATIVE rating if it was an option!
Property Manager Responded
August 27, 2024
We appreciate your feedback. Reservation fees paid by credit card are processed within 24 hours of the denied application. When those funds are available for the applicant depends on the applicant's financial institution. If you would like to discuss your experience further, don't hesitate to reach out to us at (504) 524-9011 or marrerocommons@mccormackbaron.com. We would love the opportunity to resolve any issues. Thank you!
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