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March 29, 2024 - Reseña de Apartments.com
I am very disappointed and upset by the treatment I received in the office from the administration, it is a lack of respect, people who do not have a minimum of professional ethics, people without education. I am a visitor, I was visiting my relative, I had a vehicle registered, which was removed by a tow truck, I go looking for information at the office where I can consult it. I ask them why they took my car and they tell me that there is no specific area for continuous visits, there are few ...
spaces designated for visitors, which must indicate VISITOR on the floor and are not continuous. I told him that there should be an area assigned only for CONTINUOUS visitors, which is the most normal and organized thing to do to avoid confusion. They asked me if I was the owner, I told them that I was visiting and my relative was getting ready to go to work, they told me that since I am not the owner that I should leave the office that I did not have. to make a suggestion or give an opinion on the matter. It's my car and I have every right to seek information because that's where they took my car. They kicked me out of the office as if I were a dog or a beggar. I'm very upset!!! My family member tells me that it is always the same with the attitude and response they give, having owned the complex for 3 and a half years. I make this comment because everyone has the right to express themselves as an owner, visitor or etc... What do these types of people do working in customer service? terrible management.
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