DO NOT LIVE HERE.
The main problem is that management has been unwilling to help in any way when extenuating circumstances led us to want to vacate the property. My roommate and I were threatened by our other roommate to the point that we didn’t feel safe continuing to live there. What we would not have done even before this point, what I don’t want you to do, and what few of our neighbors that I’ve talked to would ever do, is sign a lease with these people again.
Their manager is so
...incompetent that it can’t be accidental. Never returning calls, following up, or doing what he says. We never got our $250 sign up bonus due strictly to his inability and unwillingness to help. I’m still waiting on him to correct rent charges for this month. You can hardly contact him as office hours are reduced and end up changing every couple weeks.
Maintenance is often days later than expected/promised with fixing things. The best thing about the place is the hot tub, and it’s been shut down for maintenance for about a month, maybe 2. I do not, at all, blame this on the maintenance guys. I blame it on a management team fully lacking in compassion that is not interested in building a community or entering into a fair monetary transaction beneficial to both sides. Which is a shame, because any entry level management textbook will show you that you’ll make more money by treating people right.
It is a good price, even with the extra fees that they don’t tell you about ($50 a year for access to a package room because you can’t get packages at your door, then the $50 isn’t for a year from signing up, it’s just until February, and you have to pay another $50 for another year just to get packages for the next 3 months you’ll be there until your lease is up. $6.16 monthly service charge for the courtesy of sending your utility bill to you) and with the ridiculous fees they weasel into their terrible contract ($100 move out fee?, 60 days of notice and 90 days worth of rent payment required to break a lease, worthless but required renter’s insurance). But the price isn’t worth it. I highly recommend paying a little bit more to save yourself the stress and cost of dealing with these people, work with an agency that, if they don’t necessarily care, at least understands that it’s a good business decision to address the complaints of their residents, and to get some walls where you can’t hear your neighbors constantly.
DO NOT LIVE HERE.
Property Manager Responded