Avoid this place like the plague
July 31, 2025 - Reseña de Apartments.com
We were so excited to move in after our tour—the place looked amazing. But once we moved in, everything changed instantly. This is, without a doubt, the worst place I’ve ever lived.
First, the build quality of these apartments is nowhere near worth the price. There’s no soundproofing at all; we constantly hear our loud neighbors. The flooring and countertops are cheap, and the washer and dryer are terrible. The hot water heaters are too small to support the apartments. The breezeways between ...
buildings are falling apart and are constantly covered in bugs and spiders. The outdoor lights flicker all night, and many are burnt out. Parking is a joke, and if your car is here for more than 10 minutes, it’ll be covered in spiderwebs.
The manager, Kayla, clearly doesn’t care about the property. Complaints go unheard and unresolved. There’s dog poop everywhere because no one picks up after their pets.
They also nickel and dime you for everything. Our fire sprinkler system malfunctioned in the garage, causing over $20,000 in damages, and management initially tried to blame us. The maintenance manager later told us the fire riser had been improperly installed since construction, yet it still took months to fix—leaving us living here without a working fire alarm.
The hot tub is always broken when we try to use it. We’ve also had multiple items stolen from our porch, which forced us to install security cameras.
We tried to leave early after I lost my job due to a workplace injury, but it would have cost more to break the lease than to finish it out.
Avoid this place like the plague. We absolutely cannot wait for our lease to end so we can leave this hellhole
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Property Manager Responded
August 6, 2025
Thank you for taking the time to share your experience. We're very sorry to hear that your time at Meadows at American Fork hasn’t met your expectations. We take feedback like this seriously and would like to address a few of the concerns you’ve raised. Regarding the concerns you mentioned, we’ve been actively working to improve the state of common areas, lighting, and pest control, we know there’s always room for continued improvement. On the issue of spiders and webs in particular — there’s been a documented uptick in spider activity across Utah this season, and we are working closely with pest control to manage the situation as effectively as possible. Regarding the fire sprinkler issue in the garage, we sincerely apologize for any inconvenience caused. Please know that we contract with a licensed professional company to conduct regular fire inspections, and we stay up to date with all local fire codes and compliance standards. In regards to the hot tub, it is open and available for ...
resident use the majority of the time. However, there are occasional instances when we must temporarily close it in order to properly balance the pool chemicals and conduct any unexpected repairs. In these cases, we follow county health department recommendations to ensure the safety and wellbeing of our residents. Additionally regarding the early lease termination, we want to clarify that we did offer an early lease termination option, but you chose not to move forward with it. We always aim to work with residents in difficult circumstances and provide clear options when they arise. We also agree that pet waste should be picked up by pet owners, we have enforced policies requiring residents to pick up after their pets. We’ve also placed multiple pet waste stations throughout the property to support that expectation and help maintain clean community. We value your feedback and would love the opportunity to discuss the issues you’ve encountered. Please contact the property manager directly.
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