I moved into Metropolitan Tower last year upon relocating to Seattle, and can honestly say the experience has been horrible since I moved in. My first complaint is that the walls in this complex are paper thin. I can't tell you how many times I've walked down the hallways and overhead my neighbors discussions that they were having in their private apartments. If you value being able to have a private discussion in your own apartment without whispering or worrying about being overheard, this
...apartment is probably not for you. Also, be prepared to watch TV or play video games on mute here, as even minimal sound travels easily between walls. I've never lived in an apartment complex before with as horrible of sound insulation quality as you will run into at Metropolitan Tower.
My second complaint is that the Metropolitan Tower staff is incredibly rude and hostile. I had a pleasant experience with the staff at first before signing a 12-month lease, but that immediately changed once I moved in. Now, every experience since has been a negative one. They're rude, arrogant, make false claims, and couldn't care less about customer service. It should also be noted that their parent company has an F rating by the BBB.
My third complaint is that there seems to be never-ending construction going on at Metropolitan Tower. The construction crews are noisy, block off paths to your apartment, and repeatedly set off fire alarms. When I moved in, we had a nice communal area, a pool, and a 24/7 gym. That has since changed, as the communal area and pool have been permanently closed, and the gym is closed for 12 hours a day. You would think that they would offer us tenants a discount for this constant construction that has removed our amenities, right? Of course not, as did I mention the F rating?
Upon going to the Metropolitan Tower staff to voice my annoyance with them and request an early termination, the staff rejected my request and instead offered me advice of (and I quote), "Just suffer through it for a couple more months until your lease is over, and then you can leave". Even though it's a little too late for me, and I just need to suffer here for a couple more months per the request of Metropolitan Tower staff, I hope you can learn from my experience. There are so many other better apartment complexes to choose from in Seattle. Don't make the same mistake I did. Don't choose Metropolitan Tower. Live somewhere else where you'll be happy.
Pets are welcome! Monthly pet rent is $50. No weight restrictions. Breed restrictions apply. Call for more details.