The property is using it's corporate power to put us in an impossible situation.
On September 21, 2017 we executed all leasing documents, including a pet addendum with a description of our dog. We provided pictures and shot records as requested. We received the keys on September 23rd and moved our things in that weekend. Near the end of October they requested a letter from our vet stating that our dog is not a pit bull.
I agreed to see what I could do, though indicated that to my knowledge it
...is not possible to determine the exact mix of a dog (he is a rescue). Our vet stated that he could not determine what breeds the dog may be mixed with in a letter, which was forwarded to the property immediately upon receipt.
A gentleman showed up at our home a few days later while my husband was out walking our dog. He pet him, said he is definitely a pit bull, and demanded that we get a DNA test, without identifying himself. After putting the dog in the house my husband asked who he was. He said the property manager and that if we do not get the dog DNA tested we would be evicted.
On Monday, October 30th we received a letter from their lawyer advising our approval for our dog had been revoked on the grounds that he is a pit bull and we had until November 1st to remove the dog from the property or face eviction.
As of October 31st 2017 we have our dog boarding off-site.
On November 6th after many failed attempts my husband was finally able to contact their lawyer, as the property refused to speak to us. The lawyer stated that the breed did not matter, they were revoking permission for the dog. We asked that we be let out of our lease and the lawyer said she would discuss with the property and get back to us. I began seeking help at this time. November 20th we attempted to pay December rent and realized the pet rent had not been removed. When we asked the leasing office about this they instructed us to come to the office to sign an addendum to remove the pet rent.
Today, we again attempted to pay December rent and could not. We contacted the office and were told their lawyer would be contacting us. The lawyer called within a few hours claiming she didn't know what we wanted, after a very rude and unprofessional conversation in which the lawyer cut me off many times and hung up on me, I sent an additional email to the property very clearly expressing that we want out of the lease.
Property Manager Responded