Management does not care about renter's living comfort. They are greedy and care more about having the apartment look nice to attract next year's renters. Rent hikes up about 5% every year due to "inflation." Of all the students I know, no one renews their lease after the first year. Also, there were constant maintenance issues. The elevator was out of service often and did not have proper certificates of safety, we frequently had our locks break and would not be able to get into our apartment or
...rooms, and our overhead sprinkler dripped liquid for several weeks. Management did not care and said that it would take several weeks for it to be fixed, until we threatened legal action. Then they fixed it the next day.
My experience here can be summed up from one unfortunate event. One time, I was leaving the apartment, and the doorknob broke, leaving me locked inside. I couldn't turn the handle and get out of my own apartment, and I lived on the fourth floor. I called the front desk, the maintenance line, and the emergency line, and there was no response because that day, the management was busy showing prospective tenants around the building. I was locked in my own apartment for an hour (which was an extreme fire hazard) and I was only able to get out because I yelled loud enough for a cleaning lady to hear me. When I confronted management about this issue, they said it was an unfortunate event and did not apologize.
Property Manager Responded