Horrible management
May 13, 2026 - Reseña de Apartments.com
Horrible management, I have stayed at 2 of their problems and they ignore any issue that is inconvenient to them. I have delt with a plumbing issue with sewage coming up through the shower for 2 months, a rat infestation for a month, and a broken washing machine for 6 weeks. Each time management ignored the issue as long as they could. They did nothing about the rats which I had to kill on my own.
Property Manager Responded
May 15, 2026
We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention. The issues you described, especially involving plumbing and pest control, are not the level of service we strive to provide to our residents.
We understand how frustrating and stressful these situations must have been, and we sincerely apologize for the delays and lack of communication you experienced. Resident comfort and timely maintenance response are extremely important to us, and we take feedback like this seriously as we continue working to improve our processes and response times.
We would appreciate the opportunity to learn more about your experience and review these concerns further. Please contact us at blugo@atriummanagement.com directly so we can discuss this with you and work toward a resolution.
Thank you for your feedback.
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