DO NOT RENT HERE
June 10, 2026 - Reseña de Apartments.com
Truly a disastrous building. Parking, in the garage, they say it’s gated, nope. The gated doors are always up and never down. Anybody can just walk down to your car, and anybody can go down and park where residents park. There’s so many cars in the resident part THAT AREN’T EVEN RESIDENTS that’s supposed to be gated off and people have gone down and wrote things on cars that are dirty. Museum tower does nothing about it or fix the doors.
The leasing office never answers the phone and I have even ...
walked down after numerous attempts and employees are just sitting around talking to each other about basketball rather than doing their job.
The balconies were supposed to be cleaned for a month now after they sent out an email and nothing. I moved all of my things off of the balcony and nobody ever came when the email said, so I moved everything back. Nobody’s cleaning anything.
Oh and another note, to pay your rent with a debit card or credit card, it’s a LARGE fee. Over $100 fee just to use a card on rent. INSANE.
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Property Manager Responded
June 15, 2026
Thank you for sharing your feedback. We’re sorry to hear about your concerns, as this is not the experience we want for our residents. Please reach out to our NWR Cares team so we can review these concerns further and follow up appropriately: https://nwravin-cares.freshdesk.com/en/support/tickets/new
Max of 2. Museum Tower is a pet-friendly community with no breed or weight restrictions. We allow 2 pets per household. Pet rent is $25/pet/month and we charge a one-time pet fee of $300 per pet. Please contact our leasing office for our full pet policy.