They collect fees, give instant approval and then deny to keep $$
January 23, 2026 - Reseña de Apartments.com
The Nines at Lakeside apartments rental team advertises 6 weeks free rent up-front or 8 weeks free if the prospective tenant submits their applications the same day they view the apartment(s) available. They are running quite a scam here: they tell people they are approved when they submit applications and then request additional items, string them along, requesting more fees, ultimately denying them and keeping a portion of their payments.... all after pre-approval.
A recent case involves the ...
Nines telling an applicant they were approved based on their initial application but after receiving the required 6 months' income verifications, requesting 12 months' income proofs, then denying them, then asking for a cosigner who also has to pay a fee.
Then they literally told the applicants and a witness that if they paid three months in advance, that would replace the need for a cosigner, and that they had gotten this cleared through corporate. Then they asked for additional info on applicants and an additional fee claiming it was just to allow for approval, only to then deny them and keep that fee and a portion of the other fees. No real reason provided, and nothing evident. Scammers gonna scam, stay clear!
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Property Manager Responded
January 28, 2026
Thank you for sharing your concerns. We take feedback seriously and would like to clarify our application process.
All applications are reviewed in accordance with our published rental criteria, which are disclosed in advance. Approval is conditional upon receipt and verification of all required documentation, and additional information may be requested if needed to complete the review. In this case, the application was not approved because the established criteria were not met based on screening and verification results.
Application and administration fees are clearly disclosed as non-refundable before submission and are used to cover processing and administrative costs. Approval decisions are based solely on our written rental criteria and verification outcomes.
If you have any additional questions or would like to discuss this further, please contact our Corporate Relations team at CorporateRelations@ca-mgmt.com. We are happy to assist.
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