YOU’LL GET TIRED OF COMPLAINING! NOT WORTH MY MONEY!
August 26, 2021 - Reseña de Apartments.com
1. On their website we saw beautiful pictures with updated lights, chandeliers, even stainless steel appliances, pool, gym BUT we were moving from NYC & couldn’t see the apartment before we moved in here. On the outside it’s nice, beautiful pond, wild animals like goose, ducks, super quiet.
But I’m pissed off at this point.
1. Pool hours are from 11am-8pm or dusk but I went at 7:20pm and it was already locked! It’s wasn’t dusk or cold. Temperature was 84! Where we lived before pool was open from ...
9am-9pm!
2. Carpet is new BUT is such a cheap quality that you can’t even lay down for a sec.
3. They didn’t replace the lights before we moved in. We got old, greasy lights that don’t turn on right away. It took them 6MONTHS! to remove the old, greasy dining room chandelier. I had to keep calling & complaining.
4. They opened the gym recently, while charging us $60 amanity fees every months, now it’s $90 AND the gym hours also suck & the door is locked too at 5pm.
5. Oven broke & they put a new stove which is glass door & gets BURNING HOT! I have a toddler here. They apparently know this issue perfectly but still buy ovens from this company! They offered another old stove to solve this issue. Unbelievable!
6. 11months we were here shower door KEPT getting off the rail, wouldn’t open or close. I complained SO much. Instead of replacing it they offered to take it down, replace it with shower rod which we have to go buy & keep our broken shower doors in the garage which has no room and put it back for new tenants once we leave!
7. Dish washer is unbelievably old, stinky, loud, produces so much smelly heat that i can’t cook in the kitchen while it’s running. WHILE my neighbors downstairs have all the new appliances!
8. A/C unit is so old too that it doesn’t work sometimes. We get stressed about it. Buttons don’t work or it keeps running.
9. Window shades don’t work well too coz it’s old too! It seems like everything here is so old.
You get tired of complaining & requesting maintenance all the time. My neighbors say exactly the same thing.
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Property Manager Responded
December 1, 2021
Hi Aziza & Brandon, We appreciate you taking the time to communicate your concerns. We tried to take care of your issues as they arose and hope to gain your satisfaction, going forward. We're glad you decided last month to renew your lease and stay with us for another year!
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